{"xsrfToken":"dcee16d40f1ca86dc2b4d824d9e97524183779ea_lout","branding":{"id":"8","key":"bcs","name":"Cambio Support","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b8cf1c1e-0cc3-4c2d-966d-2d4dc8188a34/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODUwODljMi02ZjBkLTQ5ZTYtOWNhZC00MGM1MjQ5OTcyNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4Y2YxYzFlLTBjYzMtNGMyZC05NjZkLTJkNGRjODE4OGEzNCI6WyJyZWFkIl19LCJleHAiOjE2OTYzNTcxMDYsIm5iZiI6MTY5NjM1NjUwNn0.xn6_F0CwQF9rXscNH28YuLlxnYG_sXDYhhWu6uV2AKs&client=a85089c2-6f0d-49e6-9cad-40c524997269&mode=fit","logoId":"b8cf1c1e-0cc3-4c2d-966d-2d4dc8188a34","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BGC Engineering Software Help Centre","sharedPortalName":"BGC Engineering","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the BGC Engineering Software Help Centre","sharedPortalName":"BGC Engineering","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/41e30469-3fa9-4189-82f7-e117f706bdd5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODUwODljMi02ZjBkLTQ5ZTYtOWNhZC00MGM1MjQ5OTcyNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxZTMwNDY5LTNmYTktNDE4OS04MmY3LWUxMTdmNzA2YmRkNSI6WyJyZWFkIl19LCJleHAiOjE2OTYzNTcxMDYsIm5iZiI6MTY5NjM1NjUwNn0.t0tPbXkpF58HtJJ8fbFj8AA5h4oYTHCyKskPR7_m38g&client=a85089c2-6f0d-49e6-9cad-40c524997269&height=300&mode=fit","bannerMediaApiFileId":"41e30469-3fa9-4189-82f7-e117f706bdd5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"bcs","projectId":11924,"serviceDeskId":8,"name":"Cambio Support","description":"<p>Welcome! How can we help?<br> You can raise a Cambio request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"84","name":"Make a data request","descriptionHtml":"","callToAction":"Make a data request","introHtml":"<p>Database updates, imports or exports for assets, sites, inspections or inspector initials.</p>","icon":11344,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11344","groups":[23],"key":""},{"id":"123","name":"Make a new layer request","descriptionHtml":"<p>This request form is to be used when adding a new layer in Cambio. The details captured below will help us fulfil the request.</p>","callToAction":"Make a new layer request","introHtml":"<p>Request a new layer to be added to a specific client in Cambio.</p>","icon":11307,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11307","groups":[23],"key":""},{"id":"86","name":"Mobile troubleshooting","descriptionHtml":"","callToAction":"Mobile troubleshooting","introHtml":"<p>Having troubles with mobile sync or download? Let us know.</p>","icon":11305,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11305","groups":[23],"key":""},{"id":"93","name":"New guest access request","descriptionHtml":"","callToAction":"New guest access request","introHtml":"<p>Request access for users that are not employees of your organization here.</p>","icon":11333,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11333","groups":[23],"key":""},{"id":"85","name":"New user access request","descriptionHtml":"<p>If you need assistance filling out this form, please reach out to your BGC contact or <a href=\"mailto:ewong@bgcengineering.ca\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Eldon Wong</a>.</p>","callToAction":"New user access request","introHtml":"<p>Request access for users in your organization here.</p>","icon":11328,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11328","groups":[23],"key":""},{"id":"82","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11300,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11300","groups":[23],"key":""},{"id":"80","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11310,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11310","groups":[23],"key":""},{"id":"78","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":11323,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11323","groups":[23],"key":""},{"id":"94","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":11326,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11326","groups":[],"key":""},{"id":"124","name":"New Client Request","descriptionHtml":"","callToAction":"New Client Request","introHtml":"<p>Request a new client to be setup in Cambio.</p>","icon":11433,"iconUrl":"https://bgcengineering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11433","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"General"}],"orderMapping":{"31":[84],"23":[85,93,84,78,86,80,82,123]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5ab22798-68cd-3683-8944-f24033e734fe","appLinkName":"System Confluence","appLinkUrl":"https://bgcengineering.atlassian.net/wiki","spaceKey":"BCS","spaceName":"BGC Cambio Support","spaceUrl":"https://bgcengineering.atlassian.net/wiki/spaces/BCS","isServer":false},"labels":[],"projectKey":"BCS","serviceDeskId":8,"kbLinkDomainURLs":["https://bgcengineering.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"BGC Engineering","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bgcengineering.atlassian.net/wiki","kbLinkDomainURLs":["https://bgcengineering.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}